Cape Town Tour Authority · 26 October 2026
POPIA privacy policy
Information you choose to share
When you contact Cape Town Tour Authority, you may share your name, phone number, email, business details, travel dates and enquiry preferences. We use this information to respond, check requested options and communicate about your enquiry, on the basis of your request and applicable lawful grounds under POPIA.
WhatsApp, email and providers
WhatsApp buttons open WhatsApp with a suggested message; it is not sent until you send it. WhatsApp and your email provider process information under their own policies and may process it outside South Africa. We only share information needed to arrange your requested quote or booking with relevant providers, and clarify the recipient before sharing personal details. We do not sell your personal information.
Retention and protection
Enquiry information is handled through our communication channels. We aim to keep it only for as long as needed for your enquiry, any resulting booking and legal obligations, and to restrict access to those handling it. Please do not send unnecessary sensitive information. No online communication channel is completely risk-free.
Cookies and external links
This site uses external links to operators and communication services. Those services may use their own cookies and collect technical information when you visit them. Hosting services may process technical request information for operation and security. This policy does not govern third-party websites.
Your rights and contact
You may request access, correction or deletion of your information, object to processing or withdraw consent where consent is the basis, subject to applicable legal requirements. Email info@capetowntourauthority.com or call 062 486 5029 to raise a privacy request. You may also complain to South Africa’s Information Regulator at inforegulator.org.za.